New AI-Service: Disover our Small LLM GPT Model

Insightful Knowledge

MyGPT: Simplify Your Customer Support with Artificial Intelligence

Increase your team’s efficiency by 37% with rapid access to internal and external information.

Diese Unternehmen vertrauen
bereits auf Leftshift One

Why MyGPT?

Knowledge at Your Fingertips – For Teams Who Aim Higher

 
MyGPT leverages advanced AI to connect your team with the knowledge it needs—swiftly and efficiently. Enhance productivity, reduce search times, and resolve inquiries faster.

Boost your customer support efficiency with instant knowledge access using MyGPT.

Faster Access to Company Knowledge

Unleash the Knowledge Behind Your Service & Support Tickets

With RAG and semantic search, your team can find information at lightning speed.

Tailored responses

Say goodbye to useless answers

Generate relevant and precise answers tailored to your specific business context.

Integration and Scalability

Effortless Integration with Our APIs

Easily Integratable Solution That Grows and Adapts with Your Business.

How Does MyGPT Work?

Intelligent, Intuitive, Innovative.

  • Advanced Knowledge: Accesses internal databases, tickets, and conversations to enhance answers.
  • Semantic Search: Understands the meaning behind words for more accurate results.
  • Fast Integration: Easily integrates into existing systems without lengthy setup processes.
  • Scalable: Grows with your needs and adapts dynamically.
  • Data Analysis: Extracts valuable insights from interactions for continuous improvements.
Numbers That Speak for Themselves

Revolutionize Your Customer Support with MyGPT

- 14 %
Reduction in Response Times

MyGPT enables your team to reduce response times to customer inquiries by up to 30% through intelligent automation and instant access to knowledge. Faster responses lead to more satisfied customers.

*Sources and figures are based on customer surveys from Q4 2023.

+ 12 %
Efficiency Improvement

Boost efficiency with AI-driven prioritization and automated ticket assignment, ensuring that each request is handled by the right team member at the right time.

*Sources and figures are based on customer surveys from Q4 2023.

10 %
First-Contact-Resolution-Rate

Increase the rate of first-contact resolutions by accessing a comprehensive knowledge database. The application of contextual analysis enables more effective resolution of complex inquiries.

*Sources and figures are based on customer surveys from Q4 2023.

Verbesserter Kundensupport mit KI-UnterstĂĽtzung

Service & Support, Styria Meida AG

Mit MyGPT haben wir die Bearbeitung von Support-Tickets optimiert, was unsere Effizienz spĂĽrbar steigert.

KI als SchlĂĽssel fĂĽr effizienteren Kundensupport

Leftshift One hat mit MyGPT unser Ticket-Management wesentlich verbessert. Die KI-Lösungen ermöglichen es uns, Kundentickets effektiver zu verwalten.

Durch die Einführung von MyGPT konnten wir die Bearbeitungszeit von Kundentickets verkürzen und die Präzision bei der Ticketzuordnung erhöhen. Leftshift Ones KI-Technologie unterstützt unser Team dabei, sich schneller und genauer durch die Anfragen zu arbeiten, was direkt zu einer erhöhten Kundenzufriedenheit führt. Die Implementierung war unkompliziert, und die Auswirkungen auf unseren Workflow sind deutlich spürbar.

Die Zusammenarbeit mit Leftshift One hat unseren Supportprozess effizienter gemacht, ohne unsere Arbeitsweise grundlegend zu ändern. Ein wertvoller Fortschritt für unser Team.

Faster solutions, happier customers.

Efficiency boost for your ticket handling

MyGPT accelerates customer ticket handling by providing rapid access to relevant information. This enables prompt and precise responses, enhances customer satisfaction, and relieves your support team.

Transform support requests into satisfied solutions—with the intelligence of MyGPT.

Automation Meets Prioritization

Smart Ticket Management

 
MyGPT automatically prioritizes and assigns tickets to ensure that urgent requests are handled immediately. This optimizes workload management and enhances support efficiency.

Let MyGPT handle the prioritization and assignment of your customer tickets—delivering focused and effective support.

Analyze and Gain Insights from Customer Tickets

Deeper Insights into Customer Inquiries

With MyGPT, you can identify trends and patterns in customer tickets to continuously enhance product and service quality. This helps in better understanding customer needs and taking proactive actions.

Leverage MyGPT to gain valuable insights from your customer tickets—driving ongoing improvements and strategic decision-making.

Discover MyGPT: Transform your data into valuable insights in just a few simple steps.

With MyGPT, harnessing the power of Generative AI is a breeze!

 In the Kick-Off Call, we’ll identify your needs, securely analyze your data, and set everything up for an immediate start with MyGPT.

Your Partner for Advanced AI Solutions

Choose Leftshift One for our extensive expertise in specialized AI solutions for knowledge management and knowledge retrieval, with a strong focus on data protection. We offer everything from integration to custom plugins to advance your business. Rely on our cutting-edge AI service that understands your needs and drives innovation to enhance your competitiveness. Leftshift One is your partner for efficient, secure AI strategies that deliver results.

Free Initial Consultation for MyGPT

Your Digital Edge with Artificial Intelligence

What to Expect in 60 Minutes:

  • Potential Analysis: We’ll explore how AI can be specifically applied in your company to optimize processes.
  • MyGPT Overview: Discover how MyGPT works and how generative AI can benefit your business.
  • Implementation: Learn how to seamlessly and quickly integrate MyGPT into your company’s operations.
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